terms & Conditions

Trade-in Campaign T&C

1. This trade in campaign is eligible for outlet walk-ins only.

2. Trade-in value will be given in store credit or cash value. Check your console value at http://bit.ly/2TtNbQ83

3. Console condition & value will be evaluate by outlet assistants.

4. All trade in value given will be final based on the condition of the console.


Trade-in Lucky Draw Entry T&C

1. This trade in lucky draw is only applicable for used current gen console [PS4, PS4 Slim, PS4 PRO, Nintendo Switch V1, Nintendo Switch V2, Nintendo Switch Lite, Xbox One, Xbox One S, Xbox One X].

2. Entry is valid for one (1) current gen console per entry only.

3. All entries will be registered based on the information provided when you trade in at our Gamers Hideout outlet.

4. Proof/Receipt of the trade in must be kept for verification purposes.

5. Trade-in console lucky draw is valid from 18 December 2020 – 31 January 2021, all trade-ins after the date will not be entertained for the lucky draw.

6. Winners will be chosen at random by Gamers Hideout & will be announced on Facebook Live 2 weeks after the end of the trade-in campaign.

7. Only one (1) PlayStation 5 Console (Disc Version) will be given out to one (1) lucky winner only. 

8.  All prize(s) must be collected at Gamers Hideout outlet and winners are required to take pictures for advertisement purposes when they collect the prize. Winners will be disqualified if failed to do so, management reserved the right to reselect a new winner.


**Gamers Hideout reserve the right to change the terms & conditions without any prior notice.

terms & Conditions

Trade-in Games T&C

Trade-in Games T&C
1. This trade in campaign is eligible for shipping only during MCO.
2. Trade-in value will be given in store credit or cash value.
3. Check your software value at https://m.me/136249195913?ref=Welcome%20message
4. Must fill in Google form and upload the screenshot or tracking number.
5. All trade in value and process will be final.
6. Gamers Hideout Sdn Bhd reserves the right to change the T&C without any prior notice.

Trade-In step as EASY as ABCD
1. Use Facebook Chat Bot to Check Trade In Value.
2. Pack your parcel and place an information note inside.
3. Place order for Grab Express or normal shipping for Delivery.
4. Fill in Google Form and upload the screenshot or tracking number of Delivery.

Please contact our customer service, if you wish to know more details. 

Download your information note & Google form below. 

locate our outlets


LG2.07, Sunway Pyramid Shopping Mall, 
Jalan PJS 11/15, Bandar Sunway, 
46150 Petaling Jaya, Selangor
Tel : 03-7492 7507


S102A, 1 Utama Shopping Centre,  
Lebuh Bandar Utama, Bandar Utama, 
47800 Petaling Jaya, Selangor
Tel : 03-7727 2775


Lot S096, Mid Valley Megamall, 
Lingkaran Syed Putra, Mid Valley City, 
59200 Kuala Lumpur, 
Tel : 03-2202 0672


L2-26, Central i-City Shopping Mall, 
Seksyen 7, Jalan Plumbum 7/102, 
40000 Shah Alam, Selangor
Tel: 03-5523 8353


G19, Lot10 Shopping Centre, 
Bukit Bintang Street, Bukit Bintang, 
55100 Kuala Lumpur, 
Tel : 03-2110 3353


L2.17, Nu Sentral Shopping Centre, 
Jalan Tun Sambathan, Brickfields, 
50470 Kuala Lumpur, 
Tel: 03-2276 3992