DELIVERY POLICY

West Malaysia
1. Get FREE DELIVERY within Peninsular Malaysia when you purchase above RM500. (Only for West Malaysia)
2. Spend between RM0.01-RM499.9 : RM5 (shipping fees)
3. Once the parcel is shipped out from our warehouse, delivery will take between 3 to 5 business days*.
4. Gamers Hideout reserves the right to change the terms and  conditions at any time without further notice.

East Malaysia
1. Once the parcel is shipped out from our warehouse, delivery will take up to 7 business days*.
2. Gamers Hideout reserves the right to change the terms and conditions at any time without further notice.

Standard Shipping
1. Orders placed on WEEKDAYS (Monday to Friday) will be processed within 12-24 hours.
2. Orders placed after 2PM on Friday, Saturday, Sunday, or Public Holidays will be processed on the next working day.
3. As soon your order is ready to ship, a pre-generated tracking number will be sent to your registered email.
4. You should receive your order within 3-5 working days during the non-peak season.
5. Please expect slight delays for additional 1-2 days to deliver your orders during peak season.
Disclaimer: Peak season – public holidays, shopping festivals (1111, 1212, etc.)

Same Day Delivery
1. For all orders placed before 2PM on WEEKDAYS, your order will be processed and our GH riders will deliver your order between 3-8PM within the same day.
2. For all orders placed before 11AM on WEEKENDS & PUBLIC HOLIDAYS, your order will be processed and our GH riders will deliver your order between 2-6PM within the same day.

Click & Collect
1. Orders placed before 2PM on WEEKDAYS (Monday to Friday) will be processed within the same day.
2. Orders placed after 2PM on Friday, Saturday, Sunday, or Public Holidays will be processed on the next working day.

3. As soon your order is ready to pick-up, you will received an email stated your item is ready to be collected along with the pick-up location. (*Strictly for buyer to pickup only)
4.All orders must be collected within 15-days from the date of receiving the notification for collection.
5. For all orders not collected after 15-days will be automatically cancelled and forfeited, there will be no refund issued for the purchase.

Pick up location: GH warehouse (Corner Lot, Next to Fulry@Dataran Prima)

Full address: No. 39-1, Block D-1, Jalan PJU 1/41, Dataran Prima, 47301, Petaling Jaya, Selangor.
Pick up operation time: 2PM – 6PM (Monday – Friday) [Except for Weekends & Public Holidays]

Nationwide Free Shipping

DELIVERY POLICY

West Malaysia
1. Get FREE DELIVERY within Peninsular Malaysia when you purchase above RM500. (Only for West Malaysia)
2. Spend between RM0.01-RM499.9 : RM5 (shipping fees)
3. Once the parcel is shipped out from our warehouse, delivery will take between 3 to 5 business days*.
4. Gamers Hideout reserves the right to change the terms and  conditions at any time without further notice.

East Malaysia
1. Once the parcel is shipped out from our warehouse, delivery will take up to 7 business days*.
2. Gamers Hideout reserves the right to change the terms and conditions at any time without further notice.

Standard Shipping
1. Orders placed on WEEKDAYS (Monday to Friday) will be processed within 12-24 hours.
2. Orders placed after 2PM on Friday, Saturday, Sunday, or Public Holidays will be processed on the next working day.
3. As soon your order is ready to ship, a pre-generated tracking number will be sent to your registered email.
4. You should receive your order within 3-5 working days during the non-peak season.

5. Please expect slight delays for additional 1-2 days to deliver your orders during peak season.
Disclaimer: Peak season – public holidays, shopping festivals (1111, 1212, etc.)

Same Day Delivery
1. For all orders placed before 2PM on WEEKDAYS, your order will be processed and our GH riders will deliver your order between 3-8PM within the same day.
2. For all orders placed before 11AM on WEEKENDS & P. HOLIDAYS, your order will be processed and our GH riders will deliver your order between 2-6PM within the same day.

Click & Collect
1. Orders placed before 2PM on WEEKDAYS (Monday to Friday) will be processed within the same day.
2. Orders placed after 2PM on Friday, Saturday, Sunday, or Public Holidays will be processed on the next working day.

3. As soon your order is ready to pick-up, you will received an email stated your item is ready to be collected along with the pick-up location. (*Strictly for buyer to pickup only)
4.All orders must be collected within 15-days from the date of receiving the notification for collection.
5. For all orders not collected after 15-days will be automatically cancelled and forfeited, there will be no refund issued for the purchase.

Pick up location: GH warehouse (Corner Lot, Next to Fulry@Dataran Prima)

Full address: No. 39-1, Block D-1, Jalan PJU 1/41, Dataran Prima, 47301, Petaling Jaya, Selangor.
Pick up operation time: 2PM – 6PM (Monday – Friday) [Except for Weekends & Public Holidays]