MISSION:
1.Making Gamers Hideout as a new retail experience.
2.Striving to strengthen Gamers Hideout in the retail industry amidst the highly-charged digital world of e-commerce.
3.Constantly invert new ways to make customers’ retail experience fresh, creative and timeless.

VISION:
Connecting people through inventive, innovative and high-quality products in lifestyle and entertainment.

who we are

BEGINNINGS:
Gamers Hideout was established and founded in 2006.
Back in the late 2000s we started as a small retailer that committed to introducing original video games to the Malaysia market in a time where it was dominated by piracy. The first Gamers Hideout store opened its doors at Cineleisure Damansara (known as e-Curve today). We are committed to offer the best entertainment experience for all ages while simultaneously giving the best retail experience for our customers.
Since then the explosion of digital information and media access has motivated us to be innovative and creative in facing these challenges. Gamers Hideout has slowly grown in the video games community, we have now expanded to include several branches to extend our services to a wider audience.

MORE THAN VIDEO GAMES:
To adapt to the rapidly changing market, the market forces have certainly motivated us to implement an all-new retail store concept. Now, Gamers Hideout is not just a video games store, it is a place where people of all ages can find the latest entertainment in all formats. It is a place where entertainment becomes experiential and tangible to the five senses. Along with the introduction of “intelligent” lifestyle products, Gamers Hideout now provides a more inclusive retail experience which is functional and attractive that all-roundedly benefits our customers.

1. FAST DELIVERY
We are devoted to delivering your orders to your doorstep within 2-5 working days.

2. FRIENDLY& HELPFUL CUSTOMER SERVICE
Our friendly customer service representatives will be more than happy to help you with any issues you may have.

3.SELF PICKUP & EXPRESS DELIVERY OPTIONS AVAILABLE
We are available to hold onto your item(s) at our warehouse so you can pick it up at your earliest convenience without additional charges.

4. SECURE & SAFE SHOPPING EXPERIENCE
We take the security of our customers seriously and have never, and will never, share your personal info.

LEARN MORE

APPLY & JOIN US
At Gamers Hideout, we encourage you to be yourself at work, and we’re always looking for new employees who share our goals to be part of our diverse team in order to continue achieving them.
Below is the link of jobs available now
[Search for open positions]

LOCATE US
Check out where you can visit one of our retail stores across Klang Valley and Kuala Lumpur.
Your continuous support is much appreciated and we look forward to serving you better. 
[Locate our Store]

CONTACT US
1. Call Gamers Hideout customer service team +6012- 9982775 (10AM-7PM Mon-Sat)
2. Start a conversation with our live chat in our website (10AM-10PM everyday)
3. Email us at care@g-h.store
[Contact us]